We may collect and process the following data about you: 1.1.1. Information that you provide by filling in forms on our site or when speaking to our call centre agents. This includes information provided at the time of making purchases from our site or requesting further services. 1.1.2. If you contact us, we may keep a record of that correspondence. 1.1.3. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. 1.1.4. Details of transactions you carry out through our website and of the fulfilment of your orders. 1.1.5. Details of your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access.

We may collect information about your computer, including your IP address, operating system and browser for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our website, and also allows us to improve our site. Cookies are also used for marketing purposes, details of which can be found in our Cookie Policy.

The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. 4.2. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. 4.3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We may use information held about you to: 5.1.1. Ensure that content from our site is presented in the most effective manner for you and your computer; 5.1.2. Provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; 5.1.3. Carry out our obligations arising from any contracts entered into between you and us; 5.1.4. Allow you to participate in interactive features of our service, when you choose to do so; 5.1.5. Notify you about changes to our service; 5.1.6. Carry out credit checks, identity and security checks. 5.2. We may also use your information, or permit selected third parties to use your information, to provide you with details about goods and services which may be of interest to you, and we or they may contact you about these.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. 6.2. If through us, you enter into a contract with a network provider in relation to your mobile phone, we will disclose such of your information as is relevant to that contract to the network provider. The network provider may use this information to carry out credit checks and security checks as well as for other purposes. For details of how the network provider will use your personal information, please ask your provider. 6.3. We may disclose your information to licensed credit reference agencies so that they can carry out credit checks and security checks on our behalf. 6.4. We may disclose your information to third parties: 6.4.1. In the event that we sell or buy any business or assets, in which case we may disclose your information to the prospective seller or buyer of such business or assets; 6.4.2. If we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions of Supply (which can be viewed on our site) and other agreements; or to protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

You have the right to ask us not to process your information for marketing purposes. We will usually inform you (before collecting your information) if we intend to use your information for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise the right at any time by contacting us at info@phoneportal.co.uk. 7.2. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Any changes we may make to our Privacy Policy in the future will be posted on this page.